USA shipping
🇺🇸 USA Shipping - Frequently Asked Questions (Q&A)
Q: HOW LONG WILL IT TAKE TO GET MY ORDER?
A: All orders should ship within 1–2 business days. For orders inside the USA, delivery is generally made 2–5 business days after shipping.
Q: HOW MUCH DOES SHIPPING COST?
A: We offer a flat rate shipping fee of $4.99 for all orders within the USA. Orders over $75 ship free!
Q: WHO DO YOU SHIP WITH?
A: We primarily ship through USPS, UPS, or FedEx, depending on the fastest and most reliable option for your delivery location.
Q: HOW CAN I TRACK MY ORDER?
A: As soon as your order ships, you'll receive a shipping confirmation email with a tracking number. You can use this to monitor your package's progress until it arrives.
Q: DO YOU OFFER EXPEDITED SHIPPING?
A: At this time, we offer standard shipping only. We may offer expedited options in the future!
Q: WHAT IF MY PACKAGE IS LOST OR STOLEN?
A: If your tracking information shows "delivered" but you haven't received your package, please check with neighbors or building management first. If you're still unable to locate it, email us at support@dmiyagi.com and we will do our best to assist you.
Q: CAN I CHANGE OR CANCEL MY ORDER AFTER PLACING IT?
A: We work to ship orders quickly, so changes or cancellations must be requested within 12 hours of placing your order. Please email us at support@dmiyagi.com as soon as possible!
Q: DO YOU SHIP TO PO BOXES OR MILITARY ADDRESSES (APO/FPO)?
A: Yes, we ship to PO Boxes and military addresses via USPS.
Still have questions? Reach out to us at support@dmiyagi.com. We're happy to help!